Pozitiven odnos ni zgolj stvar lepih besed ali prijaznosti. Gre za to, da ste odprti, pripravljeni sodelovati in da spoštujete druge. Ko se pogovarjate z nekom, je pomembno, da ne iščete samo priložnosti, da se izrazite vi, ampak da poskušate razumeti, kaj želi povedati vaš sogovornik. Veliko ljudi misli, da je za dobro komunikacijo dovolj…
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